baji35 Privacy Policy

This Privacy Policy ("Policy") describes how baji35 ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of users ("you", "your", "the Player") who access the baji35 website, mobile interface, games, and related services.

By registering an account, accessing the baji35 platform, or using any of our services, you acknowledge that you have read and understood this Policy and you consent to the collection and use of your personal data as described herein. This Policy forms part of the baji35 Terms & Conditions and should be read alongside them.

Our Privacy Commitments

1. Data We Collect

baji35 collects personal data through several means — directly from you when you register and use our services, automatically as you interact with the platform, and in limited cases from third parties such as payment processors. The categories of data we collect are set out below.

2. How We Use Your Data

• 2.1 Account Management and Service Delivery

  We use your registration and identity data to create and maintain your baji35 account, verify your identity and age, process deposits and withdrawals through payment partners including bKash, Nagad, Rocket, and Upay, and deliver the games and betting services you access on the platform.

• 2.2 Security and Fraud Prevention

  Technical, device, and activity data is used to monitor for suspicious behaviour, detect and prevent fraud, identify unauthorised account access, and enforce our Terms & Conditions. Where fraudulent activity is identified, we may share relevant data with payment processors or authorities as required by law.

• 2.3 Responsible Gaming Obligations

  Gameplay and financial data is used to monitor for patterns that may indicate problem gambling, to enforce self-exclusion and deposit limit settings you have activated, and to provide you with relevant responsible gaming information. This use is in the interest of player safety and welfare.

• 2.4 Platform Improvement and Analytics

  Aggregated and anonymised usage data helps us understand how players engage with baji35, identify technical issues, optimise game loading performance, and improve the overall user experience. This data is processed at a statistical level and is not used to identify individual players.

• 2.5 Customer Support

  Communications data is retained to assist with resolving disputes, tracking the progress of support requests, and maintaining records of your interactions with our team. Support agents may access your account and transaction data where necessary to resolve your query.

• 2.6 Promotional Communications

  With your consent, we may use your contact details to send you information about baji35 promotions, bonuses, and new features that may be of interest to you. You may opt out of promotional communications at any time by contacting our support team or updating your account notification preferences.

3. Sharing Your Data

baji35 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for each stated purpose.

• 3.1 Payment Service Providers

  To process deposits and withdrawals, we share relevant transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and partner banks. These providers receive only the information necessary to complete the transaction and are bound by their own data protection obligations.

• 3.2 Game Studio Partners

  When you play games powered by third-party studios such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, or Spribe, limited session and account identifiers may be shared with those providers to facilitate gameplay, calculate results, and resolve game-related disputes. These providers do not receive your full personal profile.

• 3.3 Legal and Regulatory Disclosure

  We may disclose your personal data to competent authorities, law enforcement bodies, or other government agencies where we are required to do so by applicable law, court order, or regulatory instruction. In such cases we will disclose only what is required and will inform you of any disclosure where we are legally permitted to do so.

• 3.4 Technology and Infrastructure Providers

  We use trusted third-party technology vendors to host the baji35 platform, deliver content, and process data on our behalf. These vendors act as data processors under our instruction and are contractually required to maintain the security and confidentiality of data they handle.

4. Data Retention

baji35 retains personal data for as long as your account remains active and for a defined period after account closure, as required by applicable law and our internal data governance standards. The retention periods applicable to different categories of data are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents identification of the individual to whom it related.

5. Your Data Rights

As a baji35 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at the email address provided at the bottom of this page.

• 5.1 Right of Access

  You have the right to request a copy of the personal data baji35 holds about you. We will respond to verified access requests within a reasonable timeframe and provide data in a commonly used, machine-readable format where technically feasible.

• 5.2 Right to Rectification

  If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details directly through your baji35 account settings.

• 5.3 Right to Erasure

  You may request deletion of your personal data. We will honour such requests where we are not required to retain the data by law or legitimate business necessity. Note that statutory retention obligations — particularly those relating to financial and identity records — may limit our ability to fully comply with erasure requests in all cases.

• 5.4 Right to Withdraw Consent

  Where we rely on your consent as the legal basis for processing (for example, for promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. Withdrawal of consent does not affect processing based on other legal grounds.

• 5.5 Right to Restriction

  In certain circumstances you may request that we restrict our processing of your personal data — for example, while a dispute about its accuracy is pending, or while you are exercising your right to object. Restricted data may be stored but will not be actively processed.

6. Data Security

baji35 employs a range of technical and organisational measures to protect the personal data we hold against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• 6.1 Encryption in Transit

  All data transmitted between your device and the baji35 platform is encrypted using Transport Layer Security (TLS). You should always ensure you access baji35 via a secure HTTPS connection and that your browser displays a valid security certificate for the baji35.app domain.

• 6.2 Secure Password Storage

  Account passwords are never stored in plain text. We use industry-standard cryptographic hashing to store password credentials, meaning that even internal staff cannot retrieve your password. If you forget your password, it must be reset rather than recovered.

• 6.3 Access Controls

  Access to personal data within baji35's operational systems is restricted to staff who require it to perform their specific job functions. All staff with data access are subject to confidentiality obligations and receive training on data protection responsibilities.

• 6.4 Security Monitoring

  Our systems are monitored on an ongoing basis for signs of unauthorised access, unusual activity, and potential vulnerabilities. In the event of a security incident that affects your personal data, we will notify you promptly and take all reasonable steps to mitigate the impact.

7. Minors and Age Restrictions

baji35 is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. During registration, all players are required to confirm that they meet the minimum age requirement, and account verification may require submission of proof of age documents.

If baji35 becomes aware that personal data has been collected from a player who is under 21 years of age, we will promptly close the relevant account, void any transactions associated with it, and delete the personal data collected, subject to any applicable legal retention obligations.

Parents and guardians who believe that a minor may have registered a baji35 account are encouraged to contact our support team immediately at [email protected] so that the matter can be investigated and resolved without delay.

8. Updates to This Policy

baji35 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. The effective date at the top of this page will be updated whenever a material change is made. Where changes are significant, we will make reasonable efforts to notify registered players via their registered contact details or through a prominent notice on the platform.

We encourage you to review this Policy periodically to stay informed about how baji35 handles your personal data. Continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change to this Policy, please contact our support team to discuss your options, including account closure.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data baji35 holds about you, please contact our support team at [email protected]. We are committed to addressing all privacy-related enquiries promptly and transparently.